Terms & Conditions

Last Updated: 07/09/2026

Welcome to promistrust.com, the official website of PROMIS Foundation, the public-facing identity of Promise Educational and Social Welfare Society.

By accessing, browsing, using this website, submitting any form, making an inquiry, volunteering, donating, partnering, or interacting with PROMIS Foundation through this website, you agree to the following Terms & Conditions.

Please read these terms carefully before using the website.

1. About PROMIS Foundation

PROMIS Foundation is a social welfare initiative working across multiple areas of community development, including education support, women empowerment, child welfare, skill development, livelihood support, health awareness, disability welfare, environmental awareness, community development, social inclusion, and relief support.

The information available on this website is intended to help visitors understand the objectives, activities, initiatives, support models, and engagement opportunities of PROMIS Foundation.

2. Use of This Website

This website may be used for lawful and genuine purposes only, including:

Learning about PROMIS Foundation
Submitting donation inquiries
Requesting support
Referring a student or beneficiary
Applying as a volunteer
Sending partnership or CSR inquiries
Contacting the organization
Accessing general information about our work

You agree not to misuse the website, submit false information, attempt unauthorized access, interfere with website functionality, or use the website for fraudulent, harmful, illegal, or misleading activities.

3. Information Accuracy

PROMIS Foundation aims to keep the information on this website accurate, updated, and reliable. However, website content may change from time to time based on organizational updates, program changes, availability of resources, legal requirements, donor commitments, or operational decisions.

While reasonable efforts are made to ensure accuracy, PROMIS Foundation does not guarantee that all information on the website will always be complete, current, or error-free.

Visitors are encouraged to contact PROMIS Foundation directly for the latest details before making any decision based on website information.

4. No Guarantee of Support or Assistance

Submitting a support request, beneficiary form, student referral, volunteer application, donation inquiry, or partnership form does not guarantee approval, acceptance, funding, support, assistance, employment, volunteering opportunity, partnership, or any other commitment from PROMIS Foundation.

All requests are subject to internal review, eligibility checks, verification, availability of funds, operational capacity, documentation, and the final decision of PROMIS Foundation.

PROMIS Foundation reserves the right to approve, reject, defer, or seek additional information for any request submitted through the website.

5. Support Requests and Beneficiary Applications

Individuals, families, students, parents, guardians, schools, volunteers, or community members may submit support requests through the website.

By submitting such information, you confirm that:

The details provided are true and accurate to the best of your knowledge
You have the right or permission to share the information submitted
You understand that PROMIS Foundation may contact you for verification
You understand that false or misleading information may lead to rejection
You understand that support is subject to eligibility, need assessment, verification, and available resources

PROMIS Foundation may request additional documents, identity details, income details, school details, guardian consent, or other supporting information after initial review, wherever required.

6. Student Referrals

If you refer a student or child through the website, you confirm that:

The referral is made in good faith
The details provided are accurate to the best of your knowledge
You have a genuine reason to believe that the student may need support
PROMIS Foundation may contact the parent, guardian, school, or relevant person for verification
The final approval of support rests solely with PROMIS Foundation

PROMIS Foundation may not proceed with any student-related support unless required consent, verification, and documentation are completed.

7. Donations

Donations made to PROMIS Foundation are voluntary contributions towards its social welfare objectives and programs.

By making or expressing interest in making a donation, you understand and agree that:

Donations may be used for education support, welfare activities, empowerment programs, awareness initiatives, administrative needs, operational support, relief efforts, or other approved charitable/social welfare purposes
PROMIS Foundation may allocate funds based on program priorities, urgency, and organizational requirements
If a donation is made for a specific purpose, PROMIS Foundation will make reasonable efforts to use it for that purpose, subject to feasibility, legal compliance, and operational requirements
Donation receipts may be issued subject to availability of required donor details and applicable internal processes
Tax exemption benefits, if any, will apply only where legally available and supported by valid registration or approval
Payment gateway charges, bank charges, transaction charges, or third-party charges may apply depending on the mode of payment

Donors are requested to verify all donation details before making any payment.

8. Refund of Donations

Donations are generally treated as voluntary and final. Refund requests, if any, will be reviewed on a case-to-case basis.

A refund may be considered only in limited situations such as duplicate payment, incorrect amount, technical payment error, or any other genuine reason accepted by PROMIS Foundation.

PROMIS Foundation reserves the right to approve or reject any refund request after reviewing the circumstances.

For refund-related matters, please contact us at: [Insert Email Address]

9. Volunteer Applications

By applying to volunteer with PROMIS Foundation, you agree to follow the organization’s guidelines, code of conduct, safety rules, and communication protocols.

Volunteers may be required to:

Provide accurate personal and contact details
Attend orientation or training, if required
Follow child safeguarding and privacy guidelines
Avoid making unauthorized promises on behalf of PROMIS Foundation
Avoid collecting or distributing money without written authorization
Treat all beneficiaries, families, children, and communities with dignity and respect
Maintain confidentiality of any sensitive information shared during volunteering

PROMIS Foundation reserves the right to accept, reject, suspend, or discontinue any volunteer association at its discretion.

10. Child Safeguarding and Protection

PROMIS Foundation may work with children and minors as part of its education, welfare, awareness, and support initiatives.

All users, volunteers, donors, partners, and representatives are expected to respect child protection principles.

No person may misuse this website or PROMIS Foundation’s platform to contact, exploit, identify, photograph, publish, or share information about any child without appropriate consent and authorization.

Student names, photographs, videos, documents, stories, or personal details may be collected or used only with appropriate permission and in line with PROMIS Foundation’s internal safeguarding practices.

Any child safety concern may be reported to: [Insert Safeguarding/Contact Email]

11. Corporate, CSR and Partnership Inquiries

Companies, institutions, CSR teams, schools, colleges, NGOs, government bodies, donors, and other organizations may contact PROMIS Foundation for partnership or collaboration opportunities.

Submitting a partnership form does not create any legal, financial, or operational obligation on either party.

Any partnership, CSR program, sponsorship, grant, institutional collaboration, or formal association will be valid only after written confirmation, approval, agreement, MoU, or other documentation as required.

PROMIS Foundation reserves the right to accept or decline any partnership proposal.

12. Content Ownership and Intellectual Property

All website content, including text, graphics, logos, images, icons, layout, design, documents, program names, campaign names, and other materials displayed on this website are owned by or licensed to PROMIS Foundation, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, display, or commercially use any content from this website without prior written permission from PROMIS Foundation.

You may share website links for awareness, donation, volunteering, partnership, or public interest purposes, provided the content is not misrepresented or used in a misleading manner.

13. Use of Photos, Videos and Stories

Photos, videos, testimonials, beneficiary stories, donor stories, volunteer stories, and impact stories shown on the website are used for awareness, reporting, storytelling, and communication purposes.

Such content should not be downloaded, copied, edited, reused, or shared in a way that misrepresents PROMIS Foundation, its beneficiaries, donors, volunteers, or partners.

PROMIS Foundation aims to use beneficiary-related stories respectfully and with appropriate consent wherever required.

14. User-Submitted Content

When you submit information, text, documents, photographs, messages, stories, or any other content through forms or communication channels, you confirm that:

The information is accurate and lawful
You have the right to share such information
The content does not violate anyone’s rights, privacy, or dignity
The content is not false, defamatory, abusive, harmful, or misleading

PROMIS Foundation may use submitted information for review, communication, verification, program planning, donor reporting, internal records, legal compliance, or other related purposes, subject to its Privacy Policy.

15. Privacy and Data Use

PROMIS Foundation may collect personal information through website forms, donation inquiries, volunteer applications, support requests, contact forms, and other communication channels.

The collection and use of such information is governed by our Privacy Policy.

By using this website and submitting information, you agree that PROMIS Foundation may contact you through phone, email, WhatsApp, SMS, or other communication methods for purposes related to your inquiry, support request, donation, volunteering, partnership, or website interaction.

Please read our Privacy Policy for more details.

16. Third-Party Links and Services

This website may contain links to third-party websites, platforms, payment gateways, social media pages, Google Forms, WhatsApp, email services, maps, documents, or external resources.

PROMIS Foundation is not responsible for the content, privacy practices, security, availability, accuracy, or actions of third-party websites or services.

Users are advised to review the terms and privacy policies of third-party platforms before using them.

17. Payments and Online Transactions

If online payment, donation gateway, UPI, QR code, bank transfer, or third-party payment links are used on this website, the transaction may be processed by external banks, payment gateways, or service providers.

PROMIS Foundation is not responsible for technical failures, bank delays, gateway downtime, failed transactions, duplicate debit issues, or service charges imposed by third-party providers.

Users should verify payment details carefully before completing any transaction.

In case of payment-related concerns, please contact PROMIS Foundation with payment proof and transaction details.

18. Prohibited Activities

Users must not:

Submit false, misleading, or fraudulent information
Misuse donation or support forms
Impersonate another person or organization
Upload harmful, unlawful, offensive, or abusive content
Attempt to hack, damage, overload, or interfere with the website
Misuse the name, logo, images, or content of PROMIS Foundation
Collect beneficiary, donor, volunteer, or partner information without permission
Use the website for political, commercial, illegal, or unauthorized purposes
Make false claims of association with PROMIS Foundation

PROMIS Foundation may restrict access, reject submissions, or take appropriate action in case of misuse.

19. Disclaimer

The information on this website is provided for general awareness and communication purposes only.

PROMIS Foundation does not guarantee that:

The website will always be available without interruption
All website content will always be complete or error-free
Every donation inquiry, support request, volunteer application, or partnership request will be accepted
Every program or initiative mentioned will be active at all times
Any specific result, benefit, support, funding, or outcome will be achieved

All programs, activities, support decisions, partnerships, and initiatives are subject to availability of funds, resources, approvals, verification, and organizational priorities.

20. Limitation of Liability

To the maximum extent permitted by applicable law, PROMIS Foundation, its trustees, members, employees, volunteers, representatives, partners, or service providers shall not be liable for any direct, indirect, incidental, consequential, financial, reputational, technical, or other loss arising from:

Use or inability to use this website
Reliance on website information
Submission of forms or personal details
Third-party service failure
Payment gateway or transaction issues
Delays in response or review
Rejection of any request, application, donation proposal, or partnership inquiry
Unauthorized use or misuse of website content by third parties

21. Indemnity

You agree to indemnify and hold harmless PROMIS Foundation, its trustees, members, employees, volunteers, representatives, and partners from any claim, loss, liability, damage, cost, or expense arising from:

Your use or misuse of this website
Information submitted by you
Violation of these Terms & Conditions
Violation of any law or third-party right
Misuse of PROMIS Foundation’s name, logo, content, platform, or communication channels

22. Website Availability and Updates

PROMIS Foundation may update, modify, suspend, remove, or discontinue any part of the website at any time without prior notice.

This may include changes to pages, forms, programs, donation methods, contact details, content, images, documents, features, or policies.

PROMIS Foundation does not guarantee uninterrupted access to the website.

23. Changes to These Terms

PROMIS Foundation may update or revise these Terms & Conditions from time to time.

Updated terms will be posted on this page with a revised “Last Updated” date. Continued use of the website after changes are posted will mean that you accept the updated terms.

Visitors are encouraged to review this page periodically.

24. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India.

Any dispute arising from the use of this website, donations, forms, support requests, volunteering, partnerships, or related matters shall be subject to the jurisdiction of the appropriate courts at [Insert City, State], India.

25. Contact Us

For any questions, concerns, corrections, support requests, donation queries, volunteering inquiries, partnership discussions, or complaints related to this website, please contact:

PROMIS Foundation
Website: promistrust.com
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Registered Office Address]

Before publishing, fill these placeholders: Last Updated date, email, phone, registered address, jurisdiction city/state, and safeguarding contact email.

todays date support@promistrust.com +916262671121 Gandhi Ward, Thana Road, Kothi Bazar, Betul, District Betul (M.P.) - 460001

Use these final details in the Terms & Conditions page:

Last Updated: 07 September 2026

Email: support@promistrust.com
Phone: +91 62626 71121
Registered Address: Gandhi Ward, Thana Road, Kothi Bazar, Betul, District Betul, Madhya Pradesh - 460001, India

Safeguarding / Contact Email: support@promistrust.com

Governing Law & Jurisdiction:
These Terms & Conditions shall be governed by the laws of India.

Final Contact Section:

PROMIS Foundation
Website: promistrust.com
Email: support@promistrust.com
Phone: +91 62626 71121
Address: Gandhi Ward, Thana Road, Kothi Bazar, Betul, District Betul, Madhya Pradesh - 460001, India